Privacy Policy

In accordance with the current law “Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos de Carácter Personal y Garantía de Derechos Digitales” (LOPDGDD), as well as Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the management of personal data and the free movement of such data, personal data is understood to mean “any information relating to identified or identifiable natural persons”. The only personal data obtained by Refractarios Alfran S. A. will be that voluntarily provided by the user through the different websites of the Alfran group.

As the owner of the website, Refractarios Alfran S. A. informs you that it has adopted the technical and organisational measures necessary to guarantee the security and integrity of the personal data obtained. Likewise, Refractarios Alfran S. A. has the necessary mechanisms at its disposal to prevent, as far as possible, unauthorised access.

The personal data obtained will be used solely and exclusively for sending the products requested, managing the billing of the same, responding to any queries, as well as for information on offers and activities organised by Refractarios Alfran S. A.

The legal basis on which such treatment is based is the consent given to carry out the purpose specified herein. Likewise, we inform you that your personal data shall not be provided to other entities without your prior authorisation.

Refractarios Alfran S. A. reserves the right to exclude from the registered services any user who has provided false information, without prejudice to other applicable legal actions.

At any time, the user may exercise their rights of access, rectification, exclusion, limitation of use or even opposition, by writing to REFRACTARIOS ALFRAN, S.A., P.I. Hacienda Los Dolores A-92. Km 6, 41500 Alcalá de Guadaira, Sevilla, or by email: The request must contain the following information: name, surname, address, the right you wish to exercise and the petition.

Finally, we remind you, as a legal requirement, your right to lodge a complaint before the Agencia Española de Protección de Datos, should you consider that the treatment of your data is not being carried out in accordance with current law.